Privacy Policy – WHL Projects
Last updated: 15 November 2025
This Privacy Policy explains how WHL PROJECTS LIMITED (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website and when you contact us.
Who we are (Data Controller)
Legal name: WHL PROJECTS LIMITED (trading as “WHL Projects”)
Company number: 14594138
Head Office: 19 Swan Street, Manchester, M4 5JJ
Registered office: 19 Swan Street, Manchester, M4 5JJ
Email: admin@whluk.com
Telephone: 0161 820 1225
How to contact us
If you have any questions about this policy or your data, email admin@whluk.com.
What data we collect
Contact details: name, email address, phone number, company, and any information you include in messages or forms.
Service enquiry details: project/location information you provide when requesting quotes or information.
Technical data: IP address, browser type, pages viewed, and similar data collected via cookies and similar technologies (see Cookies).
Job applications (if applicable): CV/resume and other information you supply.
How we collect your data
Directly from you when you complete a form, call or email us, or otherwise contact us.
Automatically through our website via cookies and similar technologies.
Why we use your data (lawful bases)
To respond to enquiries and provide quotations (Legitimate Interests / Contract).
To provide and manage services you request (Contract).
To operate, secure, and improve our website (Legitimate Interests).
To meet legal and regulatory requirements (Legal Obligation).
Who we share your data with
Service providers who help us run our website and business (for example, hosting, IT support). These providers may process personal data on our behalf under contract and only as instructed by us.
Regulators or law enforcement where we are legally required to do so.
International transfers
Our website is hosted with Bluehost. This may involve transfers of personal data outside the UK. Where this occurs, we rely on appropriate safeguards (such as the UK Addendum to the EU Standard Contractual Clauses or other lawful transfer mechanisms) to protect your data.
How long we keep your data
General enquiries: up to 24 months from our last interaction.
Client/service records: typically 7 years after the end of our engagement to meet tax and accounting requirements.
Job applications: up to 12 months unless required longer by law or you ask us to retain for future opportunities.
We may keep data longer where necessary to establish, exercise, or defend legal claims.
Your rights
Under UK data protection law you may have rights to:
access your data;
rectify inaccurate or incomplete data;
erase your data (in certain cases);
restrict or object to processing;
data portability;
withdraw consent where we rely on consent (withdrawing does not affect prior processing).
To exercise your rights, contact admin@whluk.com.
Cookies
We use cookies and similar technologies to make the site work and to help us understand website performance. You can control cookies through your browser settings. If a cookie banner is presented on our site, your choices there will be honoured. Disabling some cookies may affect site functionality.
Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. While no system is completely secure, we work to protect your information using industry-standard safeguards.
Third-party links
Our website may include links to other websites. We are not responsible for the content or privacy practices of those sites.
Children
Our services are not directed at children and we do not knowingly collect personal data from children.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with the updated date.
How to contact us about this policy
Email admin@whluk.com or write to:
WHL Projects, 19 Swan Street, Manchester, M4 5JJ.